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How to Find Version and Serial Number for your VBOX Touch

Updated on Apr 22, 2026

If you are not sure which version of VBOX Touch you have, we explain how to find your product version here. 

You can find the sticker with the product code/version number and the serial number for your VBOX Touch at the back of the unit.

Rear view with sticker

Alternatively, you can power up your VBOX Touch and go to the Diagnostics Screen by tapping SettingsDiagnostics.

Look at the Satellites information on your unit and compare it with the images below.

VBOX Touch V2/V3

On VBOX Touch V2 units, the Diagnostics screen will display the number of satellites per constellation the unit is currently receiving signals from.

VBOX Touch V2 displaying the Diagnostics screen.

VBOX Touch V2/V3

On VBOX Touch V2 units, the Diagnostics screen will display the number of satellites per constellation the unit is currently receiving signals from.

VBOX Touch V2 displaying the Diagnostics screen.

VBOX Touch V1

On VBOX Touch V1 units, the Diagnostics screen will display the total number of satellites the unit is currently receiving signals from.

VBOX Touch V1 displaying the Diagnostics screen.

VBOX Touch V1

On VBOX Touch V1 units, the Diagnostics screen will display the total number of satellites the unit is currently receiving signals from.

VBOX Touch V1 displaying the Diagnostics screen.