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Cookie Policy – Racelogic Support Centre

Updated on May 21, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function correctly and provide information about how the site is used.

2. How We Use Cookies

The Racelogic Support Centre uses cookies to:

  • Ensure the site functions correctly
  • Support secure authentication for authorised users
  • Understand how users navigate and use the Racelogic Support Centre to improve documentation structure, usability, and search effectiveness
  • Improve the structure, content, and usability of the Racelogic Support Centre

3. Essential Cookies

Essential cookies are required for the operation of the Racelogic Support Centre.

These may include cookies used for:

  • Maintaining user sessions
  • Authentication for logged-in users
  • Security and performance

These cookies are necessary for the website to function and cannot be disabled through the site.

4. Analytics Cookies

The Racelogic Support Centre uses analytics technologies, including Google Analytics, Microsoft Clarity, and internal analytics systems, to help us understand how the site is used and how we can improve it.

These technologies may collect information such as:

  • Browser and device type
  • Pages visited and navigation paths
  • Approximate geographic region
  • Time spent on pages
  • Interactions with documentation and search features

Where possible, analytics data is collected in a privacy-focused manner. Google Analytics is configured with IP anonymisation enabled and advertising features disabled.

Analytics information is used only to:

  • Improve documentation quality and usability
  • Identify navigation or search issues
  • Understand how content is used
  • Improve the overall Racelogic Support Centre experience

Analytics cookies are only used where users have provided consent.

5. Cookies Used by the Support Centre

The cookies used by the Racelogic Support Centre may change over time as functionality, analytics tools, or website features are updated. The Racelogic Support Centre may use cookies including the following:

cookie_consent
Purpose: Stores your cookie consent preferences.
Provider: Racelogic Support Centre.
Duration: Approximately 1 year.
Type: Essential.

csrftoken
Purpose: Helps protect website forms and user interactions from security threats.
Provider: Racelogic Support Centre.
Duration: Approximately 1 year.
Type: Essential.

sessionid
Purpose: Maintains authenticated user sessions.
Provider: Racelogic Support Centre.
Duration: Session.
Type: Essential.

_ga
Purpose: Helps distinguish users for analytics reporting.
Provider: Google Analytics.
Duration: Approximately 2 years.
Type: Analytics.

_ga_1PPBQPLN9V
Purpose: Maintains Google Analytics session state.
Provider: Google Analytics.
Duration: Approximately 2 years.
Type: Analytics.

_ce.s
Purpose: Helps analyse website usage and user interactions.
Provider: Microsoft Clarity.
Duration: Approximately 1 year.
Type: Analytics.

_ce.clock_data
Purpose: Supports Microsoft Clarity analytics and session tracking.
Provider: Microsoft Clarity.
Duration: Approximately 1 day.
Type: Analytics.

6. Third-Party Providers

Some cookies or analytics information may be processed by third-party providers such as Google Analytics and Microsoft Clarity. These providers process information in accordance with their own privacy policies.

Further information about how Google Analytics processes information is available from Google:
https://policies.google.com/privacy

Further information about Microsoft Clarity is available from Microsoft:
https://privacy.microsoft.com/

Some pages may include embedded or interactive content. Where embedded content uses cookies or similar technologies, these will be reviewed and added to this Cookie Policy where required.

7. Managing Cookies

You can control or disable cookies through your browser settings.

You can choose whether to accept or reject analytics cookies using the cookie consent controls available within the Racelogic Support Centre. You can update your cookie preferences at any time by selecting the Cookie Preferences link available in the site header.

8. Changes to This Policy

This Cookie Policy may be updated from time to time. The latest version will always be available in the Racelogic Support Centre.