So that Racelogic can continue to provide you with notification of the latest software releases, firmware upgrades and to offer technical support, please register your VBOX Touch.
Register your unit here.
The VBOX Touch unit is powered by the supplied RLCAB010LE cable, which is inserted in to a vehicle's 12 V cigar power socket. This is terminated in a 2-way connector and mates with the 2-way Power socket on the VBOX Touch.
On boot up, the VBOX Touch will display a splash screen and automatically look for satellites and media.
The first time that the unit is booted up, the Display Mode screen will be presented. Every time after this, the last used display mode will be opened.
VBOX Touch is supplied with a Swivel Neck Richter Suction Mount (RLACS277) for mounting on to a vehicle windscreen.
VBOX Touch has an internal patch antenna, meaning that in many circumstances, where the unit has a clear view of the sky without any interference, an additional antenna is not required. However, if you are struggling to maintain a stable satellite lock (indicated by a flashing red satellite icon), an external antenna (RLACS262) is also supplied with unit which can be used.
The first time that the unit is used, it may take up to 10 – 15 minutes to fully acquire satellites. After this, it will usually take 1 – 2 minutes to acquire satellites.
External Antenna (If Required)
The GNSS antenna supplied with the VBOX Touch is a 5 V active antenna. Placement of the GNSS antenna is crucial to the quality of the data recorded by VBOX Touch. Any metal close to a GNSS antenna can disturb the signal in an unpredictable way due to interference from reflections of weak GNSS signals.
For the best results, use the antenna in the centre of a metal roof away from any roof bars or radio antennas. Do not mount the antenna close to the edge of the roof as reflections from the ground may interfere with the signals. Avoid the edges as reflections from the A-pillars will cause problems.
Mount the antenna as high up as possible and keep above any roll bars. Pieces of metal close to and above an antenna will badly disrupt the GNSS signal.
If the vehicle being used does not have a metal roof, then place the GPS antenna on a flat piece of metal at least 10 cm in diameter. If this is not possible, copper or aluminium foil can be used to create a shaped ground plane underneath the antenna. For example, on a fibreglass roof, mount the antenna on top of the roof, and place some adhesive backed metal foil underneath, on the inside of the roof.
Acquiring Satellite Lock
Tall buildings or trees can block GNSS signals, causing a reduction in the number and quality of satellites being tracked, leading to inaccurate position measurements and a noisy velocity signal.
GNSS works best in open areas/ Avoid tree lined roads
If VBOX Touch is struggling to acquire satellite lock, a GPS coldstart may be required. This may be necessary when the unit hasn’t been used for a number of days or has dramatically moved location since its last use.
To perform a coldstart, press the COLDSTART button within the Diagnostics Settings menu.
When the button has been pressed, the unit will make an audible sound and a ‘PLEASE WAIT’ message will be displayed on the screen which will count down from 3. The number of satellites will then be displayed as '00' and GPS status will show ‘SEARCHING FOR SATELLITES’ until satellite lock has been acquired. It will take approximately 25 – 30 seconds for the unit to reacquire satellite lock.
VBOX Touch logs data via an SD card inserted in to the Side of the Unit. Dependent on the Logging Strategy selected within the General Settings area, the unit will either log continuously or when movement is detected (default).
If you have come to a stop, but the Record Icon is still on, press the SD Card Icon to stop the logging before removing the card.
Sometimes, due to poor satellite visibility in a garage or close to a building, the box may start recording, even if the car is stationary. Always check the Record Icon before ejecting the card.
IMPORTANT – The SD card shouldn't be removed when the Record Icon is on as you may lose data.
Note: If for some reason the SD card is removed whilst still recording, it may need to be repaired using a PC before it can be reused.
SD Card Format
VBOX Touch is supplied with an 8 GB SDHC card in a FAT32 file format, which is the only file format supported.
If you are looking to purchase a new SD card, it is recommended that any card used has a write speed of above 7 MB/s (4 MB/s absolute minimum) and a speed class of 10 (4 absolute minimum). Racelogic recommend SD cards from quality brands such as Transcend, SanDisk, Kingston or Lexar to ensure best results.
IMPORTANT – If an SD card is formatted in the exFAT or NTFS file formats, it will need to be reformatted into a FAT32 file system before it will work with a VBOX Touch unit.
SDHC cards (2 GB to 32 GB)
Supplied or purchased SDHC cards are formatted in the FAT32 file format. This format is supported by VBOX Touch.
SDXC cards (64 GB and above)
Purchased SDXC cards will be formatted in exFAT or NTFS file formats; these formats are not supported by VBOX Touch (please reformat as per instructions below).
SD Card Reformatting
- FAT32 reformatting for media with sizes up to 32 GB can be done directly within Windows by right clicking on the media and selecting 'Format'.
- If you would like to format media with sizes above 32 GB in to a FAT32 file system, this isn't something that can be done directly within windows as it is not the standard formatting for the file. However, many third party software programs can be used to reformat media to allow them to work correctly with our products - we can recommend this tool as a free option from the SD card organisation.