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RACELOGIC Support Centre

VBOX Touch Unexpected Error

If VBOX Touch shows the following on screen message, this means that an unrecoverable error has occurred within the unit.
 

VBOX Touch Unexpected Error.png
 

Removing and reapplying power to the unit should get the VBOX Touch unit working again.


To help Racelogic ascertain what caused the problem, please follow the steps below:

  1. Make a note of the actions being performed (mode, settings change, etc) before the error screen was presented.
  2. Take a picture of the QR code on the error screen.
  3. Send these to Racelogic for analysis.
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